Frequently Asked Questions
Everything you need to know about your KANE journey.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental U.S. Expedited options are available at checkout for faster delivery.
What is your return policy?
We accept returns on all unworn items in their original packaging within 30 days of delivery. Please visit our returns portal to generate a prepaid shipping label.
How do I ensure I choose the correct size?
KANE footwear generally runs true to size. We recommend consulting our detailed Size Guide located on each product page for specific measurements and fit tips.
What materials are used in KANE footwear?
We prioritize sustainability and comfort, utilizing premium recycled synthetics, organic cotton linings, and high-performance EVA midsoles for long-lasting wear.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location.
How should I clean and maintain my shoes?
Most of our styles are spot-clean only. We recommend using a damp cloth with mild soap for the exterior and allowing them to air dry away from direct heat.